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Trail Camera Support
We don’t only make every effort to be your #1 supply for Trail Cameras in Australia, but, more importantly, we strive to give the unlimited best Customer Support after your Trail camera purchase. Please allow us with a fair chance and we'll have you speechless with our value on price.
Tech Support with our cameras
Please try our Blog & FAQ session - or give us a call and we will assign you to an expert who will sort it out over the phone for you.
Why BUY from us?
We are fully aware all of us Aussies would only like to deal with a Local Australian company. And we believe loyal true Aussies like you deserve the best. Our 60 Day Return Policy will not only give you piece of mind but that shows we are honest and we have 100% confidence in our products and you will love them too.
Which camera suit you best?
If you have not yet purchased a camera, and have a question regarding a trail camera or in regards to making a purchase, please fill out our Contact us form and we will email you back shortly. If you need to talk to us directly, Please leave your contact number and one of us will call you back.
Pro'sChoice 12 months Warranty
Claiming Warranty on the trail cameras you bought from us is now very easy.
Please read the terms on Return Policy/Exclusive Warranty Details and reach to us via Contact us Form
Lost your Owner’s Manual?
No problem, we have all the Trail Camera Owners Manuals on our website for your convenience.
Do you need to RETURN a camera for a FULL refund?
We have the undisputed, best return policy out there. If you are not 100% satisfied with your purchase, you can return anything to us for an exchange, upgrade or even a full refund within 60 days. This is a no questions asked return policy.
If you are having a problem with a camera or just have a quick question, you can always Contact Us and we may know of a solution to fix your camera trap. If the trail camera is defective, or, you are not happy with the performance, please fill out our Return Form. We will email you back with an instruction on where to send it back. Once the RMA is issued (via email), you must return the camera within 7 days. We will ship the replacement back to you for free.
If you are returning a camera to us please return to us along with the RMA form filled out.
Arncliffe NSW 2205
FAQ Trail Camera’s
How to format a memory card?
Formatting a memory card is always recommended after downloading pictures. You can insert your memory card into the computer or memory card reader, then you would right click on the mapped drive on the memory card and click on a formatting option, this can also be done by the most trail camera’s giving you this option as seen in manual.
Flash light vs Infrared Flash
The differences of incandescent flash, infrared flash and "infrared covert" trail cameras and recommended use?
Incandescent trail cameras create a "white flash" when taking a picture at night, like any normal digital camera’s flash. Incandescent camera takes higher quality night photos that are in colour, this will be seen by an intruder or animal.
Infrared cameras do not create a white flash but instead the infrared emitters a faint red glow when taking a picture at night. As faint as it is, it still can be seen if looked at directly.
Infrared Covert trail cameras create no visible light when taking a picture at night. This would be recommended for catching those animals that are easy to scare or those intruders that are aware of the surroundings.
I see some sort of ring in front of my lens for my scoutguard and Ltl Acorn camera?
This is completely normal, it does move around when not in use, once camera is in action is snaps into action, this monochromatic which helps takes pictures depending on if its day or night.
How will I know what’s right for me?
Depending on what your trying to capture and your area we can help recommend you what is best suited to you based on the animals you want to capture, maybe a thief and what works best for those conditions such as day and night time.
How to determine if the trail camera can cover the 3G/4G GSM frequency in my area?
Trail cameras work on any 3G/4G GSM sim card, as long as these frequencies are covered by one of the following
850mhz, 900mhz, 1800mhz,1900mhz,2100mhz if you are unsure, call your carrier/operator and provide them with your post code and ask what frequencies are available in your area.
-Wireless Security Trail Cameras:
These cameras can function via Wi-Fi when used with eye-fi mobi memory card, allowing the camera to act as a hotspot and you can receive the pictures from it, making it cost effective.
-Cellular Mobile Security Trail MMS cameras:
Using pre-paid sim card you can send SMS commands to control your device to take and send pictures using MMS or GPRS.
How do I know the functions of the camera?
There are 4 functions to the camera
Function 1 (Normal Mode): Normal mode, takes photos and stores them into SDHC card.
Function 2 (SMS Mode): SMS mode takes photos and send you SMS alert saying some intruders or animals has been captured.
Function 3 (MMS Mode): takes photos, keeps one in SDHC, and send one to MMS (pictures) to mobile or email.
Function 4 (GPRS Mode): takes photos - stores them into SDHC and email you using sim card data quota, using GPRS technology.
With our great electronic devices you’d be sure to have your eyes set on plenty that we offer here, that’s why we understand you need help assuring what’s right for you, whether it be knowing your security needs ow the best technology to get the job done, we’ll help you chose what’s best suited to you guaranteed. All Electronics come with 1 year Australian Warranty for piece of mind.
Or you can contact us us directly and one of our trail camera expert will contact you shortly.
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